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FAQs

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1. How Do I Recycle These Eco-Products?

The towels are biodegradable and break down over 12 weeks in landfill conditions so placing them into the garbage is fine. The EcoTek gloves will also fully biodegrade in landfill conditions. Tests show the gloves have biodegraded more than 95% in as little as three years which makes them the best option for biodegradable gloves on the current market.


We’ve heard of salons using eco towels for cleaning. They are amazing for clean mirrors etc. We’ve heard of some salons giving them to clients to take home for cleaning or washing their pets.

Disposal Tips:

ECO TOWELS – Dispose of through normal rubbish. Our products are tested in landfill conditions. Bacteria and microorganisms will break towels down in 12 weeks. It is important to know the disposing of in recycling will contaminate the recycling cycle.

ECO GLOVES - – Dispose of through normal rubbish. Our products are tested in landfill conditions. Bacteria and microorganisms will break gloves down by more than 95% within 3 years. It is important to know the disposing of in recycling will contaminate the recycling cycle.

ECO WIPES - – Dispose of through normal rubbish. Our products are tested in landfill conditions. Bacteria and microorganisms. It is important to know the disposing of in recycling will contaminate the recycling cycle.

2. Can I Use Disposable Towels In My Business?

If you are a business who uses towels, you will love the concept. No more washing or drying towels. Hairdressing salons, beauty salons, day spas, massage parlours, gyms, dog groomers and more.

 

3. Will My Clients & My Team Love These Towels?

Clients love businesses that have a conscious effort to reduce their impact on the environment. As a business, you can make a change that will have a positive outcome for the environment and it can start with using disposable towels. Clients also love the single-use towel provides them with a healthier more hygienic experience. Let the clients know the benefits.

It always makes for great conversation. They love to know they support a progressive salon that really cares.

Ask your team if they would like less time washing, hanging, drying and folding towels. They will love the concept. At the end of the day as a business owner, you need to believe In the benefits and lead the team to believe in the concept. It’s an exciting product to have in your business.

4. How Can These Eco-Products Save My Business Money?

From experience, the savings can be huge
  • Reduced electricity and water bills
  • More productivity in wages as not paying staff to wash, dry and fold the towel
  • Not only money but time will be saved, and we can’t put a price on time these days
  • The strength of the EcoTek gloves makes them perfect for the hairdresser that reuses their gloves. You’ll find it very hard to get a better glove on the market. They are the gloves that keep on giving.

5. How Do I Know How Many Towels My Business Will Need?

From experience, we have found most business aim for 1 towel per client. It some cases with colour clients in hair salons you may need 2-3 towels per client.
These towels are super absorbent and act like a chamois similar to what we use when washing a car. So, when towel drying a client with thick hair, don’t grab another towel but wring the towel and reuse. It's amazing how much water these towels are capable of absorbing.

6. Returns Policy:

Can I return my Eco Products if I am not happy with it?

If you receive an incorrect order or faulty product, please return the product as per the return instructions.

Return Instructions

You can, only if your Eco Products are returned undamaged, unopened and unused. 

You have 10 days from the day you purchased your Eco products to qualify for a store credit. Please email us at info@affordableecosolutions with RETURNS in the subject line to let us know your parcel is on its way to:

AFFORDABLE ECO SOLUTIONS

PO BOX 50

ISLE OF CAPRI

 QLD 4218

Once we receive your returned items, please allow 1-4 business days for processing. We will then notify you about whether your return has been accepted or declined.

What happens if my return is declined?

It is at Affordable Eco Solutions’ discretion to refuse your return if the item/s have not been received in the same original condition as described above. If this is the case we will make contact with you to arrange payment for us to send your items back.

What happens when it is accepted?

We will issue a store credit for the complete cost of the returned item. In the event of a faulty or incorrectly posted item we will cover the shipping but in all other instances, you will be responsible for the cost of sending out the new item.

7. Shipping Information:

When Will My Order Arrive?

Lightening fast! If you order before 5 PM QLD time we will ship the next morning!

What does it cost?

Shipping is included as standard when you purchase a full price

Will I Receive a Tracking Number?

Yes! All domestic orders within Australia will receive an email with your online tracking link. 

What happens if it redirects?

You are responsible if your package gets redirected to Affordable Eco Solutions marked as unclaimed. We will not offer free shipping back to you.

Do you ship outside of Australia?

It can be done, but we need to calculate your shipping costs based on your location.

Please contact us directly by email at info@affordableecosolutions.com.au or phone at 0499 042 862